When downloading the app, you will receive the following permission requests, which must be accepted to allow accurate measurement of driving behaviors and calculation of your FICO® Safe Driving Score. Mentor can only access event and trip details from the device that is running the program.
Mentor can properly record trips with the following settings and permissions:
iOS
- Enable Motion & Fitness
- Enables Mentor to detect device movement while driving, which could be counted as a Distraction event.
- Allows Mentor to detect you exiting the vehicle / walking away in order to end the current Trip immediately.
- Set Location Services to Always for Mentor
- Your trip route will be visible to you in the app for review and all events will be highlighted for further insight.
- iOS14+ users must also enable Precise Location for accurate data.
- Enable Cellular Data
- Once your trip has ended, Mentor will use cellular data to send trip details to the Mentor service to determine your Trip score.
- Allow Mentor to Access Camera, Photos, and Files on your Device
- Mentor will not access your device photos, but this setting is required for users to add their picture to Circles. Blocking this access will simply mean you cannot add a photo to Circles in Mentor.
- If you are using the Daily Vehicle Inspection Report (DVIR) function, this setting is required for users to submit photos of vehicle damage, when applicable.
Android
- Enable Location Settings
- Allow Mentor to Make and Manage Phone Calls
- Mentor does not track / listen to phone calls or read text / email messages and cannot access phone numbers or data sent or received.
- Allowing access enables Mentor to simply detect when a driver initiates an outgoing call, answers an incoming call, or responds to / initiates a text or email message while driving, which could be counted as a Distraction event.
- Allow Mentor to Access Photos, Media, and Files on your device
- Mentor will not access your device photos, but this setting is required for users to add their picture to Circles. Blocking this access will simply mean users cannot add a photo to their profile.
- If you are using the Driver Vehicle Inspection Report (DVIR) / Driver Vehicle Condition Report (DVCR), this setting is required for users to submit photos of vehicle damage, when applicable.
- Disable Power Save / Battery Save for Mentor
- Enables Mentor to run in the background to record driving behaviors throughout the day.