Drivers are encouraged to submit feedback through the Mentor app if they need clarity or assistance with any trip or event details, including speeding events.
If you believe a speeding event was recorded in error, you can submit feedback for the specific event directly in the app. Open the Trips tab at the bottom of your app, select the trip where the event occurred, and navigate to the Feedback tab. Choose the Speeding category to submit your feedback.
Our global eDriving support team carefully reviews submitted trip details and provides insights into how speeding events are recorded, best practices for improvement, and guidance tailored to your specific situation.