What are Rewards?
Rewards are designed to acknowledge and celebrate safe driving. Some of your positive behaviors will unlock Badges while others will unlock Badges as well as Rewards Points. Your Badges will be collected and displayed on the Rewards page. Your Rewards Points will accumulate on your Dashboard and can be redeemed for gift cards once enough Points are earned.
Do all Badges carry Rewards Points?
Not all Badges come with Rewards Points. Your Badges will show up in your Earned Badges tab and in your Points history, although they will not always have Points associated with them. Some Badges, however, will carry Rewards Points that can be collected and redeemed for gift cards. This way, you will receive credit for every scored trip and will be rewarded for your safe driving.
How can I earn more Rewards Points?
You can earn Rewards Points by engaging with your Mentor app and displaying safe driving behaviors.
Badge Name |
Points |
Frequency |
Description |
On-Time Orientation |
500 |
One Time |
Completed Orientation Playlist within first two weeks of your first Mentor login |
Top 10% |
500 |
Monthly |
Top 10% scorer of your group |
Green Mentor |
100 |
Monthly |
No Red Mentor Ribbon events for the entire month (ABCDS) |
Monthly 775 Club |
100 |
Monthly |
Score >775 for a month with at least 100 trips |
Green Acceleration |
100 |
Monthly |
Green Acceleration icon for at least 15 days in a month |
Green Braking |
100 |
Monthly |
Green Braking icon for at least 15 days in a month |
Green Cornering |
100 |
Monthly |
Green Cornering icon for at least 15 days in a month |
Green Distraction |
100 |
Monthly |
Green Distraction icon for at least 15 days in a month |
Green Speeding |
100 |
Monthly |
Green Speeding icon for at least 15 days in a month |
EcoDrive Friendly |
100 |
Monthly |
Green EcoDrive/FICO Safe Driving Score icon for the month |
Playlist Pro |
100 |
Monthly |
No more than one module in Playlist outstanding each month |
Zero Speeding |
100 |
Monthly |
Zero Speeding events logged in a month with at least 100 trips |
Messenger |
75 |
Weekly |
Messaging in Circles |
Weekly 750 Club |
25 |
Weekly |
Score >=750 for at least 25 trips in a week |
Why aren’t my Rewards Points updating?
Your MentorRewards Points are updated every 24 hours. This means that if you take a trip that qualifies for Rewards Points, such as passing 1,000 miles / 1,609 kilometers driven with Mentor, your Points balance will reflect your new total by the next day.
You can check your Points balance at any time by tapping on your Points from the Rewards page.
What are the different Badges?
There are several Badges you can earn in Mentor.
Badge Name |
Points |
Frequency |
Description |
On-Time Orientation |
500 |
One Time |
Completed Orientation Playlist within first two weeks of your first Mentor login |
Top 10% |
500 |
Monthly |
Top 10% scorer of your group |
Green Mentor |
100 |
Monthly |
No Red Mentor Ribbon events for the entire month (ABCDS) |
Monthly 775 Club |
100 |
Monthly |
Score >775 for a month with at least 100 trips |
Green Acceleration |
100 |
Monthly |
Green Acceleration icon for at least 15 days in a month |
Green Braking |
100 |
Monthly |
Green Braking icon for at least 15 days in a month |
Green Cornering |
100 |
Monthly |
Green Cornering icon for at least 15 days in a month |
Green Distraction |
100 |
Monthly |
Green Distraction icon for at least 15 days in a month |
Green Speeding |
100 |
Monthly |
Green Speeding icon for at least 15 days in a month |
EcoDrive Friendly |
100 |
Monthly |
Green EcoDrive/FICO Safe Driving Score icon for the month |
Playlist Pro |
100 |
Monthly |
No more than one module in Playlist outstanding each month |
Zero Speeding |
100 |
Monthly |
Zero Speeding events logged in a month with at least 100 trips |
Messenger |
75 |
Weekly |
Messaging in Circles |
Weekly 750 Club |
25 |
Weekly |
Score >=750 for at least 25 trips in a week |
Badges are continually being added. You can view a complete list under How to Earn Points on your Rewards page.
Does driving outside of set Work Hours limit your chances of earning Points?
If you have your Work Hours set in Mentor, trips taken outside of these set hours will not be scored and will not be eligible for Rewards. Only trips that contribute to your FICO® Safe Driving Score will count toward your Rewards.
How often can I redeem my Rewards points?
When you have at least 6,500 Points, the Redeem Mentor Rewards Points button will become active at the bottom of your Rewards page. Tapping this button will take you through the process of redeeming your Rewards Points for gift cards through one of our affiliates. Once you redeem your gift card, your balance will be adjusted. Keep in mind that it may take up to 24 hours for Points to be awarded or adjusted.
How can I see my Points history?
You can view your Points history at any time by tapping on your Current Points Balance on the Rewards page. The Points options menu will be displayed, and you will be able to view your Points history as well as your redeemed Rewards history.
How can I redeem my Rewards Points?
Once you earn enough Points, the Redeem Mentor Rewards Points button will be enabled. Tap to go to the Rewards Marketplace.
Then, tap the amount of Points you wish to redeem. You will only see eligible Rewards based on your earned Points.
Copy the security code, open the Reward redemption link, and paste your security code. This will give you access to your gift card.
What do I do if I lost or forgot my redemption code?
You will get a redemption code for your gift card by following the steps after you tap the Redeem Mentor Rewards Points button. If you misplaced your security code or redemption code, you are always able to view it again in your Points options menu.
First, go to the Mentor Rewards page by tapping your Current Points Balance on your Dashboard.
Then, tap on your Current Points Balance shown at the top of the screen to open the Points options page.
Select the Rewards History tab to see all your Rewards listed in chronological order. Tap the relevant Reward to view the security code, redemption link, and redemption code for your gift card.