- Does Mentor monitor if I am using my seat belt while driving? [DSP, TSP]
- What if Mentor counts an event that is not accurate? [Business]
- Does Mentor record my driving when I am not at work? [Business]
- Will Mentor keep recording my driving after my shift is over? [DDP, DSP, TSP]
- Will Mentor still work if I set my device to Flight mode?
- What if I have privacy concerns?
- What Personal Information does eDriving hold and why?
- Is eDriving monitoring and reporting on driver location as part of the driver safety programme mission objectives?
- What Mentor is NOT:
- Marking Trips as Personal or Passenger when I am not driving for work purposes takes a lot of time. [Business]
- Does the Mentor Programme conflict with our policy that allows inbound and outbound calls?
- Since a FICO® score is being produced, is there any chance of the information being shared or sold, therefore affecting my personal insurance policy?
- How are Speed and Speeding Events calculated? [Business, DDP, TSP]
- What constitutes Harsh Acceleration?
- What constitutes Harsh Braking?
- What is Mentor’s Harsh Cornering threshold?
- What does Smooth Manoeuvring mean and how is it triggered? [Business, DDP, TSP]
- What is the FICO® Safe Driving Score? [Business, DDP, TSP]
- What is the FICO® Safe Driving Score? [DSP]
- How does Mentor know I am driving? [Business]
- How does Mentor know I am driving? [DDP, DSP, TSP]
- Is each instance weighted the same for the overall FICO® Safe Driving Score? Is each event worth the same?
- Why am I getting a "High Risk" Braking rating when I do not have any negative events? [Business, DDP, TSP]
- Why did my FICO® Safe Driving Score drop when I didn’t drive today? Why has my high FICO® Safe Driving Score continued to drop even though I don’t have any negative events?
- What is Telematics? [Business, DDP, TSP]
- What is Telematics? [DSP]
- Are there any behaviours that will result in a pre-determined trip rating? [Business, DDP, TSP]
- What do I need to do to receive a Very Low Risk / 5-Star (★★★★★) rating on my trip? [Business, DDP, TSP]
- What do I need to do to receive a Very Low Risk / 5-Star (★★★★★) rating on my trip? [DSP]
- What does Smooth Manoeuvring mean and how is it triggered? [Business, DDP, TSP]