When you log in for the first time, you will see a pop-up message saying that Mentor would like to send you notifications. Tap Allow.
Another pop-up will appear to enable Mentor access Location Services and Motion and Fitness activity. Please tap Always Allow so Mentor can accurately measure driving behaviors and calculate your FICO® Safe Driving Score. Mentor can only access event and trip details from the device that is running the app.
Mentor requires your device to be logged in and connected to a cellular or Wi-Fi network to upload your trip data and return an updated FICO Safe Driving Score.
For the best results, charge your device before you start a trip and secure it in a safe place. You can also view additional settings and permissions required for Mentor in our FAQs (below).
- What device types can be used to run Mentor?
- What device settings and permissions are required for Mentor to capture trip data properly?
- What information is gathered by Mentor and how is that information used?
- What type of notifications will I receive from Mentor?
- How does Mentor affect the battery life of my device?