Once you are signed into the app, the first screen you can interact with is the Mentor Dashboard. This shows an overview of your driving behaviors and access various features within the app.
- Trips, Miles / KM, Hours: View your total Trips taken, Miles / KM driven, and Hours traveled.
- FICO® Safe Driving Score: View your FICO Safe Driving Score individually, (your rolling 7-day average driving score) as well as how you rank in comparison to your organization, your Team, and the top 10% of drivers in your company.
- Behavior Ribbon: See insight into your EcoDrive rating and your ABCDS (Acceleration, Braking, Cornering, Distraction, and Speeding) ratings.
- Vehicle Inspection*: Tap to complete a Driver Vehicle Inspection Report.
- Last Trip: Tap to see your last Trip rating as well as Trip information and logged driving events.
- My Playlist: View your Playlist items.
- Rewards*: See your current points accumulated.
- Circles*: Connect with other drivers and share safe driving accountability.
Along the bottom, you have options for the following:
- Dashboard: Provides a snapshot of your driving data.
- Guide: Displays specific trip details with individual driving behaviors labeled for each trip.
- Playlist: Shows your new and completed eLearning modules.
- Trends: Gives you an overview of your driving performance over time.
- More: Allows you to adjust your profile and app settings and connects you to support and FAQ documents.
* Add-on feature available on some plans.
Trips, Miles / KM, Hours
The very first element of the Dashboard is the total trips taken, total miles / KM driven, and total hours traveled since you first logged into the application.
Tap each icon to see a breakdown of each category. This screen will provide detailed information about your monthly, weekly, and daily miles driven based on the tab selected (Driver, Personal, or Passenger) and the time frame selected (Monthly, Weekly, or Daily). You can also use this to report Mileage, if applicable.
FICO® Safe Driving Score
The next section of the Dashboard is the FICO Safe Driving Score. This is where you can see your individual FICO Safe Driving Score compared to your organization, team, and the Top 10%.
You can tap on the graph for detailed information about your score.
The FICO Safe Driving Score is the weighted average of your scored trips with a star rating from the most recent 7 calendar days.
It is a rolling 7-day score so each day any trips that are no longer in that 7-day window are removed and the new day’s Trips are added.
This is a score based on the driver’s measured driving behaviors, including all events captured during the trip – smooth and harsh events.
During each Trip that you take, you are working to demonstrate smooth, safe driving behaviors. Each Trip is weighted based on specific criteria: the distance and duration of each Trip and all driving events captured, including the quantity, intensity, and duration of each event. In addition, the number of times you demonstrated negative driving behaviors is compared to the number of opportunities you had to make safe driving decisions.
A FICO Safe Driving Score at or above 710 represents Low- and Very Low-Risk ratings. Drivers at these levels are 30% less likely to be involved in a future collision as compared to drivers who maintain Medium-, High-, or Very High-Risk scores.
For more information, view an overview video of the FICO Safe Driving Score:
- What is the FICO Safe Driving Score?
- Does the FICO Safe Driving Score affect my FICO® Credit Score?
- How does the FICO Safe Driving Score rate behaviors? What is the calculation method for the FICO Safe Driving Score?
- How does Mentor influence my company’s internal Scorecard?
- Why do my FICO Safe Driving Score and behavior/ribbon ratings vary from day to day?
EcoDrive
EcoDrive was designed to help drivers minimize CO2 emissions and EV battery consumption. This is represented in the application by the ECO icon.
Tapping on the ECO icon from the Dashboard shows how your driving impacts the environment. Remember, defensive driving IS eco-driving. Slow, smooth, and steady driving maneuvers that are free from speeding or distractions reduce wasted fuel and EV battery charge and help to improve your EcoDrive rating as well as your FICO Safe Driving Score.
Ratings are as follows:
1 through 3 is Poor (Red)
4 through 7 is Fair (Yellow)
8 through 20 is Good (Green)
EcoDrive also scores each trip with a Good, Fair, or Poor leaf-rating to give additional details on how individual trips affect your ECO rating. Tap on a Trip to see how your drives are affecting the environment.
* Add-on feature available on some plans.
Trip-Based Settings
The Mentor app automatically detects vehicle movement and begins to capture a trip. Trips are scored if the drive lasts more than 4 minutes and is 0.3 miles in length. For more information on how Mentor captures Trips, visit the Trips section.
- What is Telematics?
- How does Mentor know I am driving?
- Is eDriving monitoring and reporting on driver location as part of the driver safety program mission objectives?
- Does Mentor record my driving when I am not at work?
- How can I mark a trip as a Passenger or Personal trip?
Behavior Ribbon
The Behavior Ribbon is the next section within the Dashboard.
Mentor was designed to look for patterns of safe and unsafe driving behaviors across five categories – Acceleration, Braking, Cornering, Distraction, and Speeding (ABCDS).
Much like the FICO Safe Driving Score, the rating behind each of the ABCDS behaviors is a 7-day rolling score. The ratings available are Green, Yellow, or Red – Green is Low Risk, Yellow is Medium Risk, and Red is High Risk.
For more information on safe driving behaviors, view eDriving’s eBook below on ABCDS:
https://www.edriving.com//wp-content/themes/edriving/images/ebook/ebook_abcds_US.pdf
- What do the colored icons represent in the middle strip of the Mentor app?
- Why does my last trip not show on my Mentor Dashboard?
- What driving behaviors are captured and scored?
- Are there any behaviors that will result in a pre-determined trip rating?
ABC — Acceleration, Braking, and Cornering
Acceleration, Braking, and Cornering events are measured using your device’s sensors to determine if they are Smooth, Neutral, or Harsh. If an event is not considered Smooth or Harsh, it is a Neutral event.
- Acceleration Best Practice Guide
- Braking Best Practice Guide
- Cornering Best Practice Guide
- What constitutes Harsh Braking?
- What constitutes Harsh Braking?
- What is Mentor’s Harsh Cornering threshold?
- Why am I getting a "High Risk" Braking rating when I do not have any negative events?
- What does Smooth Maneuvering mean and how is it triggered?
D — Distraction
Device use of any kind at any time while driving is considered a harsh maneuver and is one of the most dangerous driving behaviors — even if you are stopped at a traffic light or using hands-free settings.
Studies show you are four times more likely to crash if you are using a device while driving, even if you are conducting a hands-free call. Any time your focus is taken from your drive, your collision risk increases. To keep yourself safer and to avoid negatively impacting your score with Distraction events, wait until your trip has ended before using your device.
Distraction events show in Mentor in two ways:
- Phone calls – Incoming or outgoing and are detected by call data and location data. Calls will be detected when a call is placed or accepted using the keypad, Bluetooth, FaceTime, Facebook Messenger, WhatsApp, Teams, Zoom, or any other application with call abilities.
- Device manipulations – These can be triggered by picking up, moving, or handling your device in any way, moving the device when unlocking or locking the screen, unplugging or plugging in a charger, texting, emailing, and interacting with social media, GPS, or other apps.
- Distraction Best Practice Guide
- Can I interact with Mentor while driving?
- What counts as a Distraction Event in Mentor?
- How are Distraction events scored?
- Does the Mentor Program conflict with our policy that allows inbound and outbound calls?
- Do incoming calls and texts count against my score while I am driving?
- Why did I get a distraction event when I used my Bluetooth device to make a hands-free call?
S — Speeding
Speeding is one of the main causes of road traffic collisions — and one of the main causes of death on the roads.
Speeding events are monitored using the following process:
- During the trip, Mentor collects location data and speed data every second.
- Based on location data, Mentor identifies the applicable speed limits with our mapping partners worldwide.
- Then, Mentor compares your speed with the speed limit at every second.
Mentor allows for temporary, minor fluctuations in speed that are primarily caused by changes in road conditions or the need for a short increase in speed, such as to pass a vehicle or avoid a dangerous situation. For Mentor to record a speeding event, the following criteria applies:
- If the posted speed limit is less than 40 mph or 65 km/h, a driver must exceed the speed limit by 20% or more for at least 60 seconds.
- If the posted speed limit is greater than or equal to 40 mph or 65 km/h, a driver must exceed the speed limit by 10 mph or 15 km/h or more for at least 60 seconds.
- Speeding Best Practice Guide
- How are Speed and Speeding Events calculated?
- What are the audio cues/ alerts that I hear on the phone?
Speeding Dispute
If you feel that a speeding event was captured incorrectly, you can dispute the event.
Drivers can submit a speeding dispute through the Mentor application. Our team will validate the speed limit submission and update our database with the correct data, when applicable. To submit a dispute, follow the steps below:
- On the Trip details page with the map, select the arrow next to Events Logged.
- Tap on the Speeding event in question. A Feedback button will appear.
- Tap Feedback.
- Tap Speeding Dispute.
5. Toggle on the Dispute This Event button.
6. Enter the observed posted speed limit and any additional comments.
7. Tap Submit Dispute.