- What is Mentor TSP?
- Who is eDriving?
- What is the FICO® Safe Driving Score?
- How is the FICO® Safe Driving Score calculated?
- Is the FICO® Safe Driving Score predictive of collision involvement?
- Does the FICO® Safe Driving Score affect my FICO® Credit Score?
- Does the FICO® Safe Driving Score account for severity of an event?
- I had a really high FICO® Safe Driving Score and have not incurred any negative events, and yet my score has continued to decline. What’s going on?
- Is there a way to share the calculation method for the overall FICO® Safe Driving Score?
- How can I improve my FICO* Safe Driving Score?
- I do not have any events, why did I not receive an 850 score?
- Is each instance weighted the same for the overall FICO® Safe Driving Score?
- What do the scores on the Dashboard screen represent?
- What do Good, Average and Poor scores represent in the middle strip of the Mentor app?
- What does Smooth Maneuvering mean and how is it triggered?
- Mentor says I was speeding but the speed limit was wrong. What can I do?
- Will I receive Distraction penalties if I use my phone while sitting in the car immediately after a trip?
- Why is a Circle member’s name “greyed out”?
- Why do I see no score for a Circle member?
- Can I send photos or other images to Circle members?
- Is Circles chat “real-time”?
- Is there a limit for length of Circle messages?
- If I don’t read a message for few days, will the message be lost?
- For how long are messages saved?
- How do I send a message to all members of a Circle (“group chat”) vs. send a personal message to an individual member of my Circle (“personal chat”)?
- What are Mentor “Circles”?
- How do I join or set up a new Mentor “Circle”?
- What are Mentor's "Harsh Acceleration" thresholds?
- What constitutes "Speeding"?
- What are Mentor's "Harsh Braking" and "Harsh Cornering" thresholds?
