FAQs
FAQs: Mentor® Dragon by eDriving
- Who is eDriving?
- Mentor says I was speeding but the speed limit was wrong. What can I do?
- Will I receive Distraction penalties if I use my phone while sitting in the car immediately after my trip ends?
- Will I receive Distraction penalties if I use my phone while the car is stopped but running (i.e., idling)?
- How are Distraction events scored?
- What counts as a distraction event in Mentor?
FAQs - Mentor® for Business
- What is Mentor's "Harsh Cornering" threshold?
- What is Mentor's "Harsh Braking" threshold?
- What is Mentor's "Harsh Acceleration" threshold?
- Why are my Playlist Items erased?
- Does the FICO® Safe Driving Score account for the severity of an event?
- Is there a way to share the calculation method for the FICO® Safe Driving Score?
Mentor for Families FAQs
- What is Mentor's "Harsh Cornering" threshold?
- What is Mentor's "Harsh Braking" threshold?
- What is Mentor's "Harsh Acceleration" threshold?
- What is Telematics?
- What is Mentor?
- What is the FICO® Safe Driving Score?
Mentor TSP FAQs
- What is Mentor's "Harsh Cornering" threshold?
- What is Mentor's "Harsh Braking" threshold?
- What is Mentor's "Harsh Acceleration" threshold?
- What is Mentor TSP?
- Who is eDriving?
- What is the FICO® Safe Driving Score?
Mentor for Families FAQs - For eDriving.com customers only
- How does the free month work?
- When does my subscription get billed?
- Where can I manage my account options?
- Can I add multiple drivers under a single account?
- Where can I get a copy of my invoice?
- How do I end my subscription if I don’t want to renew?