Mentor can usually detect if you pull a sufficient distance off the road to safely make a phone call or check directions. In these cases, if phone manipulation is happening when speed = 0 and your car is a safe distance from the roadway (e.g., in a parking lot or gas station), Mentor will discard it as a Distraction event. However, pulling just slightly over on the side of the road is NOT safe and will still be counted as a Distraction event. The only place to safely make a call is from a parking lot, service area, or once you have reached your destination.
Articles in this section
- Who is eDriving?
- Mentor says I was speeding but the speed limit was wrong. What can I do?
- Will I receive Distraction penalties if I use my phone while sitting in the car immediately after my trip ends?
- Will I receive Distraction penalties if I use my phone while the car is stopped but running (i.e., idling)?
- How are Distraction events scored?
- What counts as a distraction event in Mentor?
- Why did I get a distraction event when I used my Bluetooth device to make a hands-free call?
- My phone went sliding across the seat and fell on the floor and I got a phone manipulation event. Why?
- How do I send feedback to the eDrivingSM Mentor team?
- How does Mentor affect the battery life of my cellphone?