You will receive a welcome email with your login credentials. You will need this to activate your account.
- Android: Download the Mentor app from the Google Play Store; Apple iOS: Download the app from the Apple Store
- After installation of the app, tap on the Mentor icon
- Enter your email
- Enter the password that you previously set up by following the instructions in the activation email.
- If you did not previously set up a password, tap on the “RESET PASSWORD” link to set one up.
- When you log in for the first time, you will see a pop-up message confirming that Mentor would like to send you notifications. Please tap on “Allow”. Another pop-up will appear to enable Mentor to access Location Services and Motion & Fitness activity. Please tap on “Allow.”
- In your phone Settings, please make sure that Location Services are always “On”, Motion and Fitness is enabled, and Cellular Data is enabled.
- For Android users, in Settings, please make sure that Power Save mode is “Off”.
- Please remain logged in to Mentor at all times.