Mentor Rewards
Mentor Rewards allows you to earn Badges and Rewards Points for your safe driving behaviors. When you engage in safe behaviors (like keeping your FICO® Safe Driving Score in the top 10% of your Circle or using Mentor’s resources, such as your Playlist) you earn Badges and Rewards Points. Badges celebrate safe driving and encourage competition between Circle members while Rewards Points can be redeemed for gift cards.
To get to your Mentor Rewards, tap your Current Points Balance on your Dashboard. There, you will be able to view your Points balance and history, Badges, and redeemed Rewards.
Mentor Rewards Features
The following are features in your Rewards tab:
- Quick Tour: View the Mentor Rewards Quick Tour at any time by tapping on the Information icon at the top right side of the screen. The Quick Tour will take you through each of the features found in your Mentor Rewards tab.
- Points History: View your Points history at any time by tapping on your Current Points Balance. Your Points history shows your Current Points Balance as well as your Points history and redeemed Rewards.
- How To Earn Points: This tab shows how you can earn new Points that can be redeemed for gift cards.
- Earned Badges: This tab shows the Badges that you have already earned. Collect more Badges through continued safe driving and app engagement.
- Redeem Mentor Rewards Points: This button is tappable when you have enough Rewards Points to redeem a gift card from one of our affiliates. Tapping this button will take you through the process of redeeming your Points.
Quick Tour
Your Quick Tour walkthrough is available at anytime by tapping the Information icon at the top right side of your screen.
The Quick Tour will take you through each of the features on Mentor Rewards, such as your Points history, how to earn Points, and Badges as well as how to redeem your Rewards Points for gift cards.
Points Overview
You can view your Points overview at anytime by tapping on your Points balance. Your Points history is located on the first tab. Points history lists your accomplishments, the date they were earned, and the Point value of each accomplishment.
Your redemption history is located on the second tab. Redemption history lists all the Rewards that you have already redeemed. You can view past Rewards in order of their date received. If you ever lose your security code or redemption code, you can recover them under redemption history by tapping on the specific Reward.
Earn Badges
Badges symbolize your safe driving achievements. Challenge others in your Circle to maintain a Low-Risk rating, keep up to date with their Playlist items, and avoid risky behaviors to keep earning Badges.
You can earn Badges in various ways. The following are some examples:
- Maintain a Low-Risk FICO® Safe Driving Score
- Engage and compete with other drivers in your Circles
- Consistently log trips in the app
- Avoid harsh maneuvers
- Achieve positive driving behaviors, such as no Distractions or Speeding events and smooth maneuvers
- Keep up with your Playlist items
You can view your achievements at anytime by tapping on the Earned Badges tab. Remember to celebrate and encourage others as you adopt safe driving principles into your regular trips.
Earn Rewards Points
You can also earn Rewards Points for continued safe driving behaviors. Some Badges come with Rewards Points that can be redeemed for gift cards once enough Points are earned. View specific Points allowances in the How To Earn Points tab on your Rewards page.
You can earn Rewards Points in various ways. The following are some examples:
- Maintain a Low-Risk FICO® Safe Driving Score
- Engage and compete with other drivers in your Circles
- Maintain Low-Risk ratings, such as a sustained Low-Risk ECO icon
- Avoid High-Risk ratings, such as a High-Risk Speeding icon
- Keep up with your Playlist items
Once you have enough Rewards Points, the Redeem Mentor Rewards Points button will be enabled. Tap the button to redeem your gift cards and enjoy even more benefits of safe driving.
Note: it can take up to 24 hours for your Points balance to update.
Redeem Gift Cards
You can redeem your Mentor Rewards Points once you have enough Points available. Rewards Points are redeemable every 6,500 Points, or you can save them to redeem for larger Rewards. Your Rewards Points will continue to accumulate in your Current Points Balance displayed on your Dashboard and Rewards page. Once you have earned enough Rewards Points, the Redeem Mentor Rewards Points button will be enabled. Tap the button to walk through the redemption process.
After tapping the Redeem Mentor Rewards Points button, you can select the number of Points you wish to redeem. You will only see eligible Rewards based on your earned Points. Confirm your Reward to continue.
The next screen will allow you to copy your security code. After your code is copied, tap the Rewards redemption link. You will be connected to Mentor’s gift card affiliates where you can paste in your security code and redeem your gift card — all within your Mentor app!
If you misplace your security code or accidentally exit the redemption process, you can always go back to your Rewards by tapping your Current Rewards Points. Then, find the Rewards History tab, tap on the desired Reward, and you will be able to view your security code and Rewards redemption link.